SHIPPING POLICY
Shipping Policy
At We Are One: No Separation, we are dedicated to processing and shipping your orders within 7 business days, unless a different timeframe is noted in the product description. You will receive an email with your tracking number once your order has shipped. If you haven’t received your tracking number within 5 business days, please contact us HERE.
Domestic Orders (US & CA): Delivery typically occurs within 2-5 days after the tracking number is sent.
International Orders: Expect your shipment to arrive within 5-10 days after receiving your tracking number.
Custom Duties and Taxes:
Please be aware that for international orders, shipping charges do not cover any customs duties or taxes that may be applied by your country. You will be responsible for any such additional charges.
Problems with Your Order:
If you receive an incorrect item or if your order is damaged, please get in touch with us HERE right away, providing your order number and photos of the damage, so we can resolve the issue swiftly.
For delivery problems like failed deliveries or stolen packages, contact us HERE for assistance.